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Acceptable Use Policy

Last Updated: February 25, 2026 Effective Date: February 25, 2026

This Acceptable Use Policy ("AUP") governs your use of the Caletan platform and is incorporated by reference into our Terms of Service. Capitalized terms not defined in this AUP have the meanings given to them in the Terms of Service.

This AUP applies to all users of the Platform, including Subscribers, Authorized Users, and End Users.

By accessing or using the Platform, you agree to comply with this AUP. If you become aware of any violation of this AUP, please report it to [email protected].

1. Scope

This AUP applies to all access to and use of the Platform, including all content uploaded, posted, transmitted, or otherwise made available through the Platform. You are responsible for ensuring that your Authorized Users and any third parties who access the Platform through your Account also comply with this AUP.

2. Prohibited Activities

You will not use the Platform to engage in, facilitate, or support any of the following activities:

Illegal Use

  • Violate any applicable local, provincial, state, national, or international law, regulation, or order.
  • Facilitate, promote, or assist in any criminal activity, including fraud, money laundering, or trafficking.

Unauthorized Access and Security Violations

  • Attempt to gain unauthorized access to the Platform, other users' Accounts, or any systems, networks, or servers connected to the Platform.
  • Probe, scan, or test the vulnerability of the Platform or any related system without our express written authorization.
  • Circumvent, disable, or interfere with any security feature, access control, or usage limitation of the Platform.
  • Interfere with or disrupt the integrity, performance, or availability of the Platform for other users.

Reverse Engineering and Competitive Use

  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, underlying algorithms, or structure of the Platform.
  • Use the Platform to build, improve, or train a competitive product or service, or to collect data for such purposes.
  • Scrape, data mine, or use automated tools to extract data from the Platform, except as expressly permitted in writing by us.

Impersonation and Fraud

  • Impersonate any person, business, or entity, or falsely represent your affiliation with any person, business, or entity.
  • Create an Account under false pretences or provide inaccurate registration information.
  • Use any payment method that you are not authorized to use.

Harassment and Harmful Conduct

  • Harass, bully, intimidate, threaten, stalk, or otherwise engage in abusive conduct toward any person.
  • Post or transmit content that incites violence or hatred against individuals or groups.

Spam and Unsolicited Messages

  • Send unsolicited commercial electronic messages in violation of Canada's Anti-Spam Legislation ("CASL"), the CAN-SPAM Act, or any other applicable anti-spam law.
  • Use the Platform to distribute chain letters, pyramid schemes, or other forms of unsolicited bulk communications.

Intellectual Property Infringement

  • Upload, post, or transmit content that infringes or misappropriates any third party's intellectual property rights, including copyrights, trademarks, patents, and trade secrets.
  • Use the Platform in any manner that violates our DMCA/Copyright Policy.

Malware and Technical Abuse

  • Upload, transmit, or distribute any virus, worm, Trojan horse, ransomware, spyware, or other malicious code or software.
  • Use the Platform in a manner that could damage, disable, overburden, or impair the Platform or interfere with other users' use.

Credential and Account Abuse

  • Share Account credentials with unauthorized individuals.
  • Create multiple Accounts for the purpose of circumventing restrictions, enforcement actions, or Fees.
  • Access or use another user's Account without their authorization and ours.

3. Content Standards

All content that you upload, post, or otherwise make available through the Platform must comply with the following standards. Content must not:

(a) be illegal, obscene, pornographic, sexually explicit, or otherwise offensive;

(b) be defamatory, libelous, or fraudulent;

(c) contain material that is harmful to minors, including content that exploits or endangers children in any way;

(d) promote discrimination, hatred, or violence against any individual or group based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic;

(e) be inaccurate, misleading, or deceptive in a manner likely to cause harm;

(f) infringe any third party's intellectual property, privacy, publicity, or other rights; or

(g) violate any applicable law or regulation.

You are solely responsible for the accuracy and legality of all content you make available through the Platform.

4. Email and Messaging (CASL Compliance)

If you use the Platform's messaging or email features to communicate with End Users or other recipients, you must comply with CASL, the CAN-SPAM Act, and all other applicable anti-spam laws. Specifically, you must:

(a) Obtain the recipient's express consent before sending commercial electronic messages, unless implied consent applies as defined by CASL;

(b) Include a clear and functioning unsubscribe mechanism in every commercial electronic message, and honor unsubscribe requests within 10 business days;

(c) Clearly identify yourself (or your business) as the sender in every message, including your name, business name, mailing address, and contact information;

(d) Use accurate and non-deceptive subject lines and headers that reflect the content of the message; and

(e) Maintain records of consent obtained from recipients, as required by applicable law.

Failure to comply with these email and messaging requirements is a violation of this AUP and may result in immediate suspension or termination of your Account.

5. Enforcement

We reserve the right to investigate and take appropriate action against any violation of this AUP, including:

(a) Warning: For minor or first-time violations, we may issue a written warning describing the violation and the corrective action required.

(b) Suspension: For repeated or serious violations, we may temporarily suspend your access to all or part of the Platform, with or without prior notice.

(c) Termination: For severe, willful, or repeated violations, we may permanently terminate your Account and access to the Platform in accordance with the Terms of Service.

(d) Content Removal: We may remove or disable access to any content that violates this AUP, without prior notice.

(e) Law Enforcement Cooperation: We may cooperate with law enforcement authorities and comply with legal processes (such as court orders and subpoenas) relating to your use of the Platform. We may disclose information about you or your use of the Platform to law enforcement or other governmental authorities as we believe is reasonably necessary or appropriate.

We are not obligated to monitor all Platform activity but reserve the right to review content and conduct for compliance with this AUP at any time. Our decision to take or not take enforcement action in any particular instance does not waive our right to take action in future instances.

6. Reporting Violations

If you become aware of any activity or content that violates this AUP, please report it to us at:

Email: [email protected]

When reporting a violation, please provide as much detail as possible, including the nature of the violation, the parties involved, and any supporting evidence. We will review all reports and take appropriate action, but we are not obligated to disclose the results of any investigation.

Reservita Inc., operating as Caletan Ontario, Canada [email protected]